Delivery

At Keeley we offer next day delivery on all orders within the UK! 

Once orders are fulfilled, if the order is fulfilled before midday, you will receive your order the following day with our chosen courier, DPD!

Please remember that all orders cannot be fulfilled straight away, if the bat is not in stock and has to be made please allow one to two weeks for us to make the bat. 

Returns

We offer a 30 day return period!

We understand that choosing a cricket bat online is difficult, so if for any reason you are unhappy with your order, or even if you have just changed your mind, we accept all unused products and offer either a full refund or exchange. Please ensure the products are unused and undamaged. We cannot accept any returned goods that we believe have been used or damaged and is not in the original condition that it left the factory. 

For returned goods, please send an email to info@keeleycricket.com and then  post a note inside the returns parcel with your name, address, contact details and which action you would like to take, either refund or exchange. 

Returns address:

Keeleys Yard
Herrings Road
Ashburnham
East Sussex
TN33 9FB

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days. 

International shipping

We offer international shipping! Please enquire within for a quote.

Customers are responsible for all import duties and customs charges.

Shipping times will depend on customs and local couriers, an approximation will be given upon initial quote. Shipping costs will vary between countries, Keeley reserve the right to amend shipping costs. 

Customers must pay the cost of returns shipping.

Due to recent events, the cost of shipping internationally has increased significantly, due to this it now means we are unable to ship kit bags abroad.