Frequently asked questions:

 

Do I need to prepare my bat with any knocking in or oiling?
Knocking in compresses the fibres in the wood, strengthening the bat and reducing the likelihood of cracks or dents. All Keeley bats are triple pressed, meaning the wood is compressed sufficiently and ready to play straight away. If you prefer, you can do additional knocking in, but it’s not necessary. Every Keeley bat also comes with a scuff sheet applied at the factory, so there’s no need for oiling.

Can I come and visit you?
Yes, you’re welcome to visit us! We have a large selection of bats available for you to browse, and since all our bats are made on-site, you can see the craftsmanship that goes into making each one. Our opening hours are 9–4 Wednesdays to Fridays and 9–12 on Saturdays. There’s no need to book an appointment at the moment, but for large groups or tours, please email us in advance at info@keeleycricket.com.

Is my bat ready yet?
We know how exciting it is to get your hands on one of our bats! Please allow up to two weeks before contacting us for updates. The more time we spend answering inquiries, the less time we can spend making bats. This timeframe also applies to repairs and refurbishments.

Can I request Tim to make my bat?
Yes, we do get asked this! To clarify, there is only one bat maker: Nick hand-selects, machines, and splices the clefts, which are then passed to Tim, who fits the handles and shapes each bat by hand. Every Keeley bat benefits from their combined expertise.

Can I select a cleft myself and have it made?
Unfortunately not. With over 40 years of experience handling clefts, we use our expertise to select and craft the best cleft for each bat. Trust us to choose the perfect piece of wood for your bat—we’re confident you’ll love the result.

Can I buy Keeley stickers separately?
No, we don’t sell our stickers separately, as they are reserved exclusively for Keeley bats to maintain the authenticity and integrity of our brand.

Do you offer sponsorships and kit bundles?
Yes, we do! For more information, please email us at info@keeleycricket.com.

Can I get a custom-shaped bat?
Yes, we offer custom-shaped bats. Please contact us to discuss your requirements.

Can you remove VAT for international customers?
For orders shipped outside the UK, VAT will be deducted from the RRP (Recommended Retail Price) only. VAT discounts do not apply to promotional or sale prices. If you have any questions, please contact us before placing your order.

If you have any other questions, feel free to get in touch. We’re always happy to help!